1. Agreement and services
Welcome to Chalinggan. This agreement applies to the Chalinggan website, Android app, and iOS app. Chalinggan is operated by Malun Technology (Shenzhen) Co., Ltd. and provides mystical drink readings, card collection, voice, games, private circles, and sharing for entertainment.
2. Cultural entertainment only
Pattern candidates, card text, voice, and AI-assisted content are for cultural entertainment and self-reflection. They may be inaccurate and are not definitive conclusions or medical, legal, financial, investment, psychological, or other professional advice.
3. Accounts and eligibility
You must be at least 13 years old to create an account or use the service. You must provide lawful and usable account details and protect your sign-in credentials. Contact us promptly if you notice suspicious account activity.
4. User content and licence
You must own or have permission to use every photo, text, or other item you upload. To provide recognition, generation, storage, and sharing features, you grant us a non-exclusive licence limited to processing that content as needed to operate the service. You retain your rights in lawful user content.
5. Acceptable use
- Do not upload illegal, infringing, fraudulent, harassing, identity, financial, medical, or private third-party content.
- Do not attack, disrupt, reverse engineer, scrape, automate bulk requests, or bypass security or usage limits.
- Do not present AI-assisted content as official proof, a definitive conclusion, or professional advice.
- Do not use the service to violate another person’s rights, applicable law, or platform rules.
6. Community content and safety
Names, reactions, and other user content in private circles must follow this agreement. The app provides filtering, reporting, and blocking tools, and generated Lumi responses can also be reported in the app. We aim to perform an initial review within 24 hours and may remove content, reset names, delete circles, restrict interactions, or suspend accounts that violate these rules. Urgent safety and severe harassment reports are prioritised. Report in the app or contact support@chalinggan.app.
7. Virtual items, subscriptions, and paid features
The app may offer auto-renewing memberships, decks, cosmetics, or other digital benefits. The purchase page shows the price, billing period, renewal status, and principal benefits. Subscriptions are processed by Apple App Store or Google Play and can be managed or cancelled in the relevant store account settings. Virtual items are for in-product use only and are not currency, investments, or real-world property.
8. Intellectual property
Chalinggan trademarks, interface, code, card art, characters, text, audio, and other product content are protected by law. You may not copy, sell, adapt, or use them in a competing product unless permitted by law or authorised by us in writing.
9. Changes, suspension, and termination
Features may change because of maintenance, security, compliance, platform review, or product development. We may restrict or terminate accounts or requests involving serious violations, security risks, or abuse and will provide reasonable information where appropriate.
10. Limitation of liability
We work to keep Chalinggan reliable but cannot promise uninterrupted service or completely accurate AI output. To the extent permitted by law, we are not responsible for real-world decisions based on entertainment content. Mandatory legal rights remain unaffected.
11. Updates, governing law, and contact
We may update this agreement when features or laws change. Material changes will be explained on the page or in the app. This agreement is governed by applicable law; mandatory consumer rights in your country or region remain unaffected. Questions or complaints may be sent to support@chalinggan.app.
Operator
Malun Technology (Shenzhen) Co., Ltd.
Unified Social Credit Code: 91440300081893671H
Registered address: Room 3A61, 3/F, Building 6, Shenzhen Anhua Industrial Zone, No. 18 Tairan 8th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen, China